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ShopLocal

Add a business

Frequently Asked Questions

Find answers to common questions about ShopLocal.website, listing management, packages, and more.

Getting Started

Claiming & Ownership

Packages & Pricing

Listing Management

Reviews & Suggestions

Search & Discovery

Privacy & Security

Technical & Support

Community & Content

Still need help?

Didn't find your answer? Contact our support team and we'll get back to you within 1-2 business days.

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ShopLocal.website — Canadian Business Directory

Find local Canadian businesses by city, province, or category. Browse thousands of business listings across Canada — restaurants, hotels, contractors, healthcare, shopping, and local services.

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About

ShopLocal.website is Canada's community-powered business directory. We connect consumers with trusted local businesses while giving business owners the tools to increase their online visibility, attract new customers, and grow through business listings, premium marketing, and local search.

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Frequently Asked Questions

Getting Started

What is ShopLocal.website?

Is it free to browse the directory?

How do I add my business to the directory?

Can I list multiple businesses?

Claiming & Ownership

What does it mean to claim a listing?

How do I claim an existing listing?

How long does the claim process take?

What information do I need to claim a listing?

Can I claim a business I don't own?

Packages & Pricing

What are the different package tiers?

Can I upgrade or downgrade my package?

What payment methods do you accept?

Are there any setup or hidden fees?

How are monthly/yearly subscriptions billed?

Can I cancel my subscription anytime?

What about one-time promotional packages?

Listing Management

How do I update my business information?

Can I add photos or videos to my listing?

How do I add social media links to my listing?

Can I list products or services on my business page?

How long does it take for changes to appear?

Can I delete my listing?

Reviews & Suggestions

How do customer reviews work?

Can I delete negative reviews?

What are suggested edits?

Who can suggest edits to my listing?

Search & Discovery

How do I search for a business?

What does the verified badge mean?

How are search results ranked?

Can I filter search results?

Privacy & Security

Is my personal information safe?

What information is publicly visible on my listing?

How is my payment information handled?

Can I opt out of marketing emails?

Do you sell my data to third parties?

Technical & Support

What browsers are supported?

Is there a mobile app?

What should I do if I encounter a technical issue?

How do I contact customer support?

Is there a dashboard tutorial?

What should I do if I forget my password?

Community & Content

Can I add a new business to the directory?

How accurate is the business information?

Can I contribute to the directory?

Does ShopLocal have a blog or resources?

Still need help?

Is your business on ShopLocal?